Privacy Policy
Effective Date: 3/3/2025
At Mayhew Auto Protection, we value your privacy and are committed to safeguarding your personal information. This Privacy Notice explains how we collect, use, share, and protect your data when you interact with our website https://mayhewautoprotection.com (the “Website”) and services.
We comply with federal laws (such as the FTC Act, CAN-SPAM Act, and TCPA) and applicable state-specific privacy laws, including but not limited to the Virginia Consumer Data Protection Act (VCDPA). If you reside in a state with specific consumer privacy protections, you may have additional rights outlined in Section 11 of this policy.
By using our Website or services, you agree to this Privacy Notice and our use of your information as described below.
1. Information We Collect
We collect various types of information depending on how you interact with us:
a. Information You Provide to Us
We collect personal information when you:
- Request a quote or submit a form on our Website
- Communicate with our team (via phone, email, or chat)
- Purchase a vehicle service contract (VSC)
- Sign up for promotional offers or newsletters
This may include:
✔ Personal Information: Name, email, phone number, mailing address
✔ Vehicle Information: Make, model, year, mileage
✔ Payment Information: When applicable, to process transactions
b. Information Collected Automatically
When you visit our Website, we may collect:
✔ Device Information: IP address, browser type, operating system
✔ Usage Data: Pages visited, time spent, referral source
✔ Cookies and Tracking Technologies: Used to enhance user experience and provide personalized services
You can control cookie preferences via your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Services – Processing inquiries, generating quotes, and fulfilling service agreements
- To Communicate with You – Sending confirmations, updates, and promotional offers (you may opt out anytime)
- For Legal and Compliance Purposes – Preventing fraud, enforcing policies, and complying with regulatory requirements
We do not sell personal information to third parties.
3. How We Share Your Information
We may share your information with:
✔ Contract Administrators & Payment Processors – To facilitate warranty coverage and transactions
✔ Third-Party Service Providers – For IT support, analytics, and marketing assistance
✔ Legal & Regulatory Authorities – If required by law, subpoena, or fraud investigation
Your information is only shared when necessary to provide our services.
4. Your Privacy Rights (Virginia & Other States)
If you are a resident of Virginia, the Virginia Consumer Data Protection Act (VCDPA) grants you the right to:
✔ Access Your Data – Request copies of your personal information
✔ Correct Inaccurate Data – Update or modify your records
✔ Request Deletion – Ask us to erase your personal data, subject to legal exceptions
✔ Opt-Out of Targeted Advertising – Decline data collection for personalized ads
To exercise these rights, contact support@mayhewautoprotection.com with “Privacy Request” in the subject line.
5. Data Security
We implement security measures to protect your information, including:
✔ Encryption – Secure transmission of sensitive data
✔ Access Restrictions – Limited employee access to personal data
✔ Routine Security Audits – Monitoring for vulnerabilities
No online system is 100% secure, and you should take steps to protect your login credentials.
6. Retention of Data
We retain personal data as long as necessary to:
✔ Provide ongoing services
✔ Comply with legal and regulatory requirements
✔ Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
7. Third-Party Links
Our Website may contain links to external sites. We are not responsible for their privacy policies. Please review their terms before providing any personal information.
8. Children’s Privacy
We do not knowingly collect or store information from individuals under 18 years of age. If we discover such data, we will delete it promptly.
9. Changes to This Privacy Notice
We may update this policy periodically. Any changes will be posted on this page, and the “Effective Date” will be revised accordingly. Your continued use of our services implies acceptance of the updates.
10. Contact Us
For any questions regarding this Privacy Notice, please contact:
📧 Email: support@mayhewautoprotection.com
📞 Phone: (571)-998-1777
11. State-Specific Privacy Rights
California (CCPA/CPRA)
Residents have the right to:
- Request access to collected personal data
- Request deletion of data (subject to exceptions)
- Opt-out of data sales (we do not sell personal data)
Colorado, Connecticut, Utah
Residents have similar rights to Virginia’s VCDPA, including:
- Requesting access, correction, or deletion of personal data
- Opting out of targeted advertising
New York
New York’s SHIELD Act requires businesses to implement security measures to protect personal data. We comply with these requirements.
Illinois
Illinois residents are protected under the Biometric Information Privacy Act (BIPA). We do not collect biometric data.
Texas
The Texas Data Privacy and Security Act grants similar rights to Virginia’s VCDPA.
Nevada
Residents may request that their data not be sold under Nevada Revised Statutes Chapter 603A.
Florida
We comply with the Florida Information Protection Act (FIPA) by protecting personal data and responding to breaches.
Other States
If your state has additional privacy protections, you may still request access, correction, or deletion of your personal data by contacting support@mayhewautoprotection.com.
